O2 Business Solutions filters: off
Pick a restaurant to begin
Use the filters above. The quadrant plots every menu item by units sold and average rating.

Complaints

Orders & complaints over time

Daily orders (left axis) and complaints (right axis) for the current selection.

Complaints by category

Breakdown of complaint types in this selection.

Items by complaints

Which items draw the most complaints. Rate = complaints ÷ units sold.
Item Complaints Orders Restaurants Units sold Rate

Customer lookup

Look up a customer by contact number to see their orders, the items they ordered, and any complaints.

User management

Add users and control which firms and restaurants each one can see (access = the union of both).

Add user

Firms
Restaurants

Users

UsernameRoleFirmsRestaurantsStatusActions

Data update

Edit brand / firm / zone / city / state / link for any restaurant. Rows still labelled “RID …” have no metadata yet — fix those first (use the Zomato link to identify them). Firm controls who can see a restaurant's data.

Bulk fill from CSV

RID-sheet format (Restaurant ID, Brand-Location, Brand, Firm, Zone, City, State, Zomato Link). Only missing fields are filled and new RIDs added — existing data is never overwritten and RIDs are never duplicated.
RIDRowsName (brand-loc)BrandFirmZoneCityStateZomato link